BURLINGTON: Workers’ Compensation Specialist – Case Manager

You’re a hero: to your employee, to their employer and to your colleagues.

The Case Manager at Organizational Solutions Inc. is central to our success and sets the tone for a sustainable and healthy return to work.


Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work.

As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs.

The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. 

To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.





The WCS role is responsible for managing the day-to-day Workers’ Compensation (WC) claims for ongoing and new clients ensuring no lost time, recovery and return to work. Claims management includes strong return to work / no lost time strategies, appeals and analysis of data for ongoing and continuous improvement. 

The WCS is involved in the maintenance and development of practices and procedures for claims and disability management services. The WCS will communicate with key stakeholders involved to manage return-to-work planning and mitigate lost time. The WCS manages the claim, evaluates historical claim performance, confirms treatment programs with the healthcare provider, and liaises with all stakeholders to provide solution-focused programs that are entered into our proprietary system, OrgSys, and follow best practices for claim and care management. Establish and maintain positive client relationships. Deliver quarterly and annual reports with continuous improvement focus.

You’re exceptionally skilled at fact gathering, reviewing objective medical information and analyzing cases using proven return-to-wellness strategies.

You have at least two years of disability management experience, including short-term and long-term disability adjudication.
With strong medical knowledge and a customer service focus, you’ll be an important part of the OSI success story.

Sound like you? Apply today!


Job Category: Workers' Compensation Specialist - Case Manager
Job Type: Full Time
Job Location: Burlington ON

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